Enpixelate Support

Help with camera setup, photo saving, palette tools, export, and guided tutorials.

Contact Support

Email: ben.kotis@icloud.com

When contacting support, include your iPhone model, iOS version, app version/build, and a screenshot if possible.

Quick Troubleshooting

Camera not starting: iPhone Settings → Privacy & Security → Camera → enable for Enpixelate.
Cannot save photos: iPhone Settings → Privacy & Security → Photos → allow Add Photos Only or Full Access.
No post-capture prompt: Open Advanced Settings and enable SHOW Post-Capture DIALOGUE.
Palette export issues: Make sure a saved palette is selected before tapping Export.

Feature Overview

Real-time dither camera preview
Save / Delete / Edit capture workflow
Load Photo workflow with the same prompt behavior
Custom palette creation from color grid, wheel, and photo picking
Palette JSON export and import
Basic and Advanced guided tutorials

Privacy

Read the privacy policy: Enpixelate Privacy Policy