Enpixelate Support
Help with camera setup, photo saving, palette tools, export, and guided tutorials.
Contact Support
Email: ben.kotis@icloud.com
When contacting support, include your iPhone model, iOS version, app version/build, and a screenshot if possible.
Quick Troubleshooting
- Camera not starting: iPhone Settings → Privacy & Security → Camera → enable for Enpixelate.
- Cannot save photos: iPhone Settings → Privacy & Security → Photos → allow Add Photos Only or Full Access.
- No post-capture prompt: Open Advanced Settings and enable SHOW Post-Capture DIALOGUE.
- Palette export issues: Make sure a saved palette is selected before tapping Export.
Feature Overview
- Real-time dither camera preview
- Save / Delete / Edit capture workflow
- Load Photo workflow with the same prompt behavior
- Custom palette creation from color grid, wheel, and photo picking
- Palette JSON export and import
- Basic and Advanced guided tutorials
Privacy
Read the privacy policy: Enpixelate Privacy Policy